JS
Easy and confidential
Easy and confidential! It was reassuring to be able to track my order both to my house and the lab
Jan 18, 2019
Lorey
Super simple and quick
Super simple and quick. Thank you!
Jan 18, 2019
LS
Excellent Service
I am extremely satisfied and will definitely make a future purchase.
Jan 12, 2019
Jose
Peace of Mind
I wanted to do this for some time and this was a great way to do it. Fast results and great service. I would recommend this company.
Jan 11, 2019
Terry Rhines
Less than a week for results
I received the test kit within two days and mailed it back the same day. Even with the holiday the results were posted in less than a week.
Jan 11, 2019
Michael
Basically a rip off
Basically a rip off. Give results then say they might not be accurate so get another test.
Jan 23, 2019
Noel
Very easy to use and hassle free.
Easy to use, hassle free and quick results.
Jan 22, 2019
Garry Hull
Excellent service
Excellent service
Jan 22, 2019
Anon
Really fast and efficient
Really fast and efficient. And was called with results. And given other health advice.
Jan 21, 2019
Jennifer
Great service
Great service, result took slightly longer than expected but everyone I spoke to was very helpful. Would recommend.
Jan 21, 2019
Naurel Illergin
EXCELLENT Customer Service
The first time I sent my samples to them it took OVER 1 month for them to receive/test. They sent me a replacement box which I just sent samples back from and upon checking the tracking (it was supposed to be delivered yesterday) it is once again delayed.
The company immediately reached out to me to provide a prompt resolution. I am very impressed how they stand behind their products and make sure their customers are satisfied.
Sep 13, 2018
General Raznar
Ordered 14 panel test on July 30
Ordered 14 panel test on July 30, got results August 8.
This company is great and having that piece of mind is even greater. Get tested, don't wait and learn from your mistakes!
Aug 9, 2018
Jason
myLABBox... you guys are awesome!!!
myLABBox was the greatest discreet testing my partner and I have ever taken part of. I enjoy not having to go into a clinic, waiting for it to be my turn to get tested. The test itself took no more than 15 minutes out of the box and back into a package to be shipped back out. Easy to read instructions so you make no mistake and no awkward interactions.
This was my first time using myLABBox. They were able to honor a sale they had going on even without me having ordered before or hearing about the sale prior to purchase. Thanks Jill!
During the time of registration to be sent to the lab, I tried registering both my partner and my samples to my account. Apparently we each had to have our own separate accounts and I was notified by myLABBox representative Jade who helped get that setup while the package was on it's way to the lab. Stress free. Thanks Jade!
The customer service was fantastic! Both customer service representatives were very personable and responded extremely fast. This made the experience very pleasant.
The samples arrived to their lab within a couple days. It only took them another couple days to get results back to me. Real fast! Didn't even have to wait anxiously for the results.
Overall, my experience with myLABBox was the best... ever. 10/10 would use again!
May 3, 2018
lion
Quick and easy
Easy to follow instructions and I got my results in less than a week!
April 25, 2018
Kristin
Easy to follow instructions
Easy to follow instructions. Private STD testing. Wish the transaction didn't show up on my credit card statement as 'STD tests'.
Apr 22, 2018
Racko
Best value I could find for the number of tests you get.
I was happy overall with the process. It was easy and I didn't have any problems.
I saw since reviews saying it takes too long but I wasn't in a hurry. It took 5 days for them to do the tests after they received my sample. I don't feel life that's too bad.
Jan 14, 2019
Ryan Massey
Took to long after returning to get results
Very slow results after returning
Dec 17, 2018
BMaryott
Easy, got my results in five days
The hardest part of the test was doing the finger jab, but that was actually pretty easy -snap off an end and press. It pokes you and withdraws the needle fast so it really doesn't hurt much. Then you put drops on a card, and pee in a cup, and mail the samples in. Pretty much exactly what a doctor does, without dealing with a visit, and not having to schedule a followup to have him tell you the exact same thing you can read on a web page.
Dec 4, 2018
MKSON
Slow turnaround on test results
It's been 12 days since I've submitted my test and still no results. There are other at home testing methods that are cheaper and faster.
Sep 3, 2018
Phong Vu
Good
Good good good good
January 22, 2019
Tatyana Vertkin
Excellent service from start to finish
Excellent service from start to finish. Straight forward and affordable.
Jan 22, 2019
Matthew Curry
Great service
Great service and quick results!
Jan 22, 2019
Daniela Settanni
Excellent service and super fast
Excellent service and super fast. Highly recommended.
Jan 20, 2019
Jessica De Candia
Discreet and accurate
The service is discreet, confidential, accurate, and positively easy! Definitely worth the money.
Jan 20, 2019